PRIVACY POLICY
Effective date: Oct 9, 2026
Your privacy matters to me. This policy explains what personal information realtorrhea.ca collects, how it's used and the choices you have. It applies to this website and to the information you share with me through it.
Who I am
This website is operated by Realtor Rhea Ltd. (Rhea Goetz, REALTOR®), a real estate professional with Kempston & Werth Realty Ltd., Brokerage, 188 Wallace Ave N, Listowel, ON N4W 1K7. In this policy, "I," "me" and "my" refer to Rhea Goetz and Realtor Rhea Ltd.
I handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
Information I collect
Information you choose to share with me:
Contact form: your name, email, phone number, whether you're looking to buy, sell or get a home evaluation, your timeline, your preferred contact method and any notes you add (like price range, area or style of home)
Buyers Guide and Sellers Guide requests: your name and email address
Anything you send me directly by email, phone, text or social media message
Information collected automatically when you visit:
Technical details such as your IP address, browser type, device, approximate location, pages viewed, time on site and the site that referred you
This information is collected through cookies and similar tools used by my website platform (Squarespace) and Google Analytics
I don't ask for, and you shouldn't send through this website, sensitive details like your SIN, banking information or mortgage documents. If we work together, we'll handle those securely through the proper channels.
How I use your information
To respond to your questions and requests
To help you buy, sell or evaluate a home, if you choose to work with me
To send you the Buyers Guide or Sellers Guide you requested
To send occasional emails about the local market, listings or resources, only if you've agreed to receive them
To understand how visitors use the site so I can improve it
To meet my legal, regulatory and brokerage obligations
Consent
By submitting a form or contacting me, you consent to me collecting and using your information for the purpose you shared it for. I'll only send you marketing emails if you've given express consent, such as by checking the consent box on my contact form or signing up for a guide.
You can withdraw your consent at any time by clicking "unsubscribe" in any email or by contacting me directly. Withdrawing consent won't affect information I'm legally required to keep.
Email communications
My email list is managed through Flodesk. Every marketing email includes my contact information and a simple way to unsubscribe. I'll honour unsubscribe requests within 10 business days, as required under CASL.
Who I share information with
I never sell or rent your personal information. I share it only when needed to provide my services or when required by law:
My brokerage, Kempston & Werth Realty Ltd., which supervises my work and is required to keep certain records
Trusted service providers that help run this website and my business, including Squarespace (website and forms), Google (analytics and reviews), Flodesk (email), Elfsight (reviews display) and Cloudflare (listings feed). They may only use your information to provide their services to me.
Other professionals involved in your move, such as lenders, lawyers, inspectors or another REALTOR®, only with your permission
Government or regulatory bodies, including the Real Estate Council of Ontario (RECO), when required by law
Storage outside Canada
Some of the service providers above store information on servers outside Canada, including in the United States. While stored there, your information may be subject to the laws of that country, including lawful access by its courts, law enforcement and government authorities.
How long I keep it
I keep personal information only as long as needed for the purpose it was collected, or as long as required by law and real estate regulations. When it's no longer needed, it's securely deleted or destroyed.
How I protect it
I use reasonable safeguards to protect your information, including secure (SSL) website connections, password-protected accounts and limiting access to those who need it. No website or online service is 100% secure, so please contact me directly for anything especially sensitive.
Cookies
Cookies are small files stored on your device that help a website work and tell me how it's being used. You can accept or decline non-essential cookies through the cookie banner on this site, and you can block or delete cookies in your browser settings at any time. Some parts of the site may not work as well without them.
To opt out of Google Analytics across all websites, you can use Google's opt-out browser add-on.
Third-party content and links
This site displays content from other services, including my active listings (provided through CREA's REALTOR.ca DDF®) and my Google reviews. It also links to other websites and social media, like Instagram and Facebook. Those services have their own privacy policies, and I'm not responsible for how they handle your information.
Your rights
You have the right to:
Ask what personal information I hold about you
Ask me to correct anything that's inaccurate
Withdraw your consent to marketing at any time
Ask me to delete your information, unless I'm required to keep it
To make a request, email me at the address below. I'll respond within 30 days. If you're not satisfied with my response, you can contact the Office of the Privacy Commissioner of Canada.
Children
This website is intended for adults. I don't knowingly collect personal information from anyone under 18.
Changes to this policy
I may update this policy from time to time. The latest version will always be posted here with its effective date.
Contact me
Questions about this policy or your information? I'm happy to help.
Rhea Goetz, Realtor Rhea Ltd. Email: rhea@realtorrhea.ca Phone: (519) 292-6105 Mail: c/o Kempston & Werth Realty Ltd., Brokerage, 188 Wallace Ave N, Listowel, ON N4W 1K7